How do I choose an aged care provider?

The Find a provider tool can help you do this. Enter your location, select the package level you’re approved for, and view local providers in your area. For help to find providers, talk to your assessor or call My Aged Care on 1800 200 422.

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Keeping this in view, what services does my aged care offer?

My Aged Care will offer:

  • prompt, reliable and confidential services.
  • polite, helpful and knowledgeable staff.
  • clear information, available in other languages if you speak another language.
  • support to access information if you have hearing difficulties or a vision impairment.
  • help to find government funded aged care services.
Similarly, how do I access my aged care portal? Access to the My Aged Care Client Portal – you can request access by contacting My Aged Care on 1800 200 422. If you applied for an assessment online and provided your email address, your access to the My Aged Care Client Portal will be available automatically.

Herein, what can I use my aged care package for?

Ongoing or short term care and support services through the Commonwealth Home Support Programme including help with housework, personal care, meals and food preparation, transport, shopping, allied health, social support and planned respite (giving your carer a break). What is a Home Care Package?

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