How do I contact WEN?

Feel free to either give us a call at 1-847-429-9263 (M-F 8AM-5PM CST) or drop us a message here.

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Simply so, how do I cancel WEN?

If you prefer to discuss your cancelation with a customer service representative, you can call Wen at 1-800-964-1892. The call center is available from 9 a.m. to 8 p.m. EST.

Also, has WEN lawsuit been settled? At the time, the brand released a statement denying the allegations that its products caused these injuries. But now, a preliminary ruling by a Southern California federal judge just approved the $26.25 million settlement agreement between the parties.

People also ask, what is the problem with WEN hair products?

These women allege that WEN products caused scalp itching, rashes, hair breakage and the loss of clumps of hair. The FDA has requested data, manufacturing locations, measures taken to guarantee ingredient quality and recent formulation changes to the product, information which may be useful for its investigation.

Where are wen tools made?

In case you are wondering where WEN tools are made, they are made in China, although most agree that they are some of the better tools to come out of Chinese factories. When it comes to Ryobi, the products are seen as being about on par with WEN products.

What is Wen by Chaz Dean?

Wen Hair Care was founded by celebrity hairstylist Chaz Dean. The company is most well known for producing cleansing conditioners marketed towards no-poo hair treatment methods, similar to the Curly Girl Method. Wen products are sold by Dean and Guthy-Renker.

Is Wen Cleansing Conditioner shampoo?

Wen Cleansing Conditioner is a “shampoo” that does not contain harsh detergents or the sodium lauryl sulfate ingredient that many people are allergic to or are sensitive to. Wen Cleansing Conditioner claims to make hair thicker, while allowing for days in between washes.

Is hair loss from WEN permanent?

According to in-depth coverage in The Daily Beast yesterday, the women claim “Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash.”

Can you still buy WEN?

Feb. 7, 2018 — Despite tens of thousands of complaints about its cleansing conditioner for hair, an FDA investigation, and a $26 million payout to affected consumers, WEN by Chaz Dean and its parent company are still selling that product online and through QVC.

Does WEN still exist?

WEN® by Chaz Dean is safe, and millions of bottles have been sold over the last 16 years. We have consistently cooperated with the FDA and will continue to do so. We love our brand and our customers.

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