My Aged Care will offer:
- prompt, reliable and confidential services.
- polite, helpful and knowledgeable staff.
- clear information, available in other languages if you speak another language.
- support to access information if you have hearing difficulties or a vision impairment.
- help to find government funded aged care services.
Hereof, what are the 3 different type of aged care services provided?
Government-funded aged care services include in-home care (care in your home), residential care in aged care (nursing) homes, and short-term care such as respite care. If you’re not eligible, you can choose to access privately funded services, but you will need to pay the full cost yourself.
Similarly one may ask, what does my aged care do? My Aged Care aims to make it easier for older people, their families, and carers to find information on ageing and aged care in Australia. We provide online information and trained call centre staff to help you get an older person’s needs assessed and to find and access services.
Also to know is, how do I get an ACAT assessment?
To arrange an ACAT assessment you need to contact the customer service centre of My Aged Care on 1800 200 422 or fill out the online form. Alternatively, your social worker, doctor, or other health professionals can organise this for you on your behalf.