If you have a complaint only about privately-funded healthcare services, you should complain to the healthcare provider first. If you remain dissatisfied when they have replied to your complaint, you may be able to go to the Independent Sector Complaints Adjudication Service (ISCAS).
Beside this, how do I complain about private medical treatment?
Telephoning the complaints helpline on 03450154033 [Monday to Friday 8-30am to 5-30pm] Emailing [email protected].
Also know, how do I contact the medical ombudsman?
Lodge complaints with the Health Ombud through our Complaints Call Centre
- Toll-Free Number: 080 911 6472.
- Fax: 086 560 4157.
- Email: [email protected].
- Post: Private Bag X 21, Arcadia, Pretoria, 0007.
- Walk-in: OHSC Offices, 79 Steve Biko Road, Prinshof, Pretoria.
How do I complain about a private consultant?
Making a formal complaint
Ask if they have a formal complaints procedure and whom you should address your complaint to. You can make your complaint by telephone, but it is usually better to put it in writing, and send a copy to the manager or chief executive of the hospital.
Who regulates BUPA?
Bupa Insurance Limited is a subsidiary of The British United Provident Association Limited. Bupa Insurance Limited is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority.
How do I complain about a medical expert?
Complain directly to the Hospital/Practitioner concerned. It is best to do this in writing and keep a copy of your letter for your records. If you are not satisfied with the response the only option in respect of private care is to complain to the General Medical Council (see below) or take legal action.
What to do if you are not happy with your consultant?
If you’re not satisfied with a consultant, you will have to go back to your GP and ask to be referred to another doctor. It’s important that you don’t suffer in silence. If you know something isn’t right – and no one knows your body better than you – then you should feel empowered to pursue the correct treatment.
Where can I lodge a complaint against a private hospital?
If you’re unhappy with the care or treatment you received from a Western Cape Government health facility, send a “Please Call Me” to 079 769 1207 or call 0860 142 142 to lodge your complaint.
How do I report a bad nurse?
How the NSW Health Care Complaints Commission can help
- Call 1800 043 159 Mon to Fri, 9am to 5pm AEST.
- Email: [email protected].
How do I report a doctor for unethical behavior?
How to File a Complaint with the Medical Board
- Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR.
- Use the On-line Complaint Form, OR.
- Download and Print a Complaint Form.